The exterior and lobby presented a welcoming atmosphere, complemented by fantastic breakfast service, especially from Arturo Carkajal, who made the dining experience enjoyable. However, the loud noises from weekend events starting early in the morning were disruptive. Additionally, the internet connection was poorly maintained, which detracted from the stay.

The breakfast was really enjoyable, with a nice variety of fresh fruit and tasty dishes. The kids loved the waffles, and the dining area was spacious enough for our large family, including four babies, making it easier for us to manage our meals.

In my wife’s opinion, the pool needs more space for the kids to swim comfortably.

Clean rooms and great location, but loud at night due to nearby activities.

Can just recommend for a weekend trip

Comfortable room, excellent breakfast, with a nice outdoor swimming pool that made my stay truly enjoyable, and the hotel's location near General Heriberto Jara Airport was incredibly convenient for exploring the city.

Don’t have any issues at all.

The spacious rooms were delightful, beautifully decorated, and made my stay relaxing. The ocean view from my room was simply breathtaking! Plus, the hotel’s accessibility features made it easy for me to navigate comfortably.

More elevators for easier access, please.

The location and ocean view from our King Room added to our romantic getaway, but the dated air conditioning system made it hard to relax at times.

The room was clean and had a breathtaking ocean view, making for a relaxing stay. However, the pool area was often crowded, and the beach access could be improved for safety. Overall, the experience had its highlights but could benefit from better maintenance in some areas.

It was just a great fit for a rapid stop in Boca del Rio with outstanding value. The air conditioning worked much better than before, making for a comfortable stay. Just make sure to check the room condition upon arrival.

would stay here again

the king room with ocean view was spacious and had great amenities like a flat-screen TV, microwave, and refrigerator. breakfast was a highlight with fresh fruit and tasty dishes. enjoyed the spa facilities too, very relaxing. the location is perfect right by the beach with nice waves for play.

The King Room with Ocean View was pretty spacious, which was a nice surprise! The view was stunning, really enjoyed waking up to that. The bed was comfy, but the room needed some better soundproofing. I could hear the noise from outside, which was a bit annoying. Overall, it was decent, but could use some improvements.

The hotel had a beautiful beach view and the staff provided great service. Unfortunately, the maintenance was lacking, with some outdated facilities and high stairs that could be a challenge for elderly guests. Still, the overall experience was enjoyable for our family vacation.

The dinner was really good.

I encountered several issues during my stay. The air conditioning system was outdated and extremely noisy, preventing me from sleeping well. Additionally, the room service staff left the door open after their last service, which made me feel unsafe about my belongings. This experience was disappointing compared to previous stays at Hilton hotels.

The restaurant was a treat, offering fresh seafood that took me straight to flavor town! Plus, the warm welcome from the front desk staff really set the vibe for my stay.

The room I stayed in had a great view, which was a highlight. The location near the beach was perfect for relaxing. The breakfast each day exceeded my expectations with tasty options and great service from Arturo, who went above and beyond. However, the negatives were really impactful. The air conditioning was problematic. the remote-controlled system was noisy and disrupted my sleep. Room service left the door open during a delivery, which raised safety concerns. The towels showed signs of wear, and I noticed some cleanliness issues in the bathroom. The common areas were generally nice, but the maintenance felt lacking based on my experience. Overall, pleasant aspects like the view and breakfast stand out, but significant improvements are needed in service and room upkeep.